Privacy Policy

Privacy Policy

At Khwabgah, we value the trust you place in us when you share your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or shop with us online or in-store.

1. Who We Are

Khwabgah is a Jaipur-based ethnic clothing brand offering curated collections of traditional and contemporary Indian wear. Our website and services are intended to provide an inspiring and secure shopping experience for our customers.

2. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details or other payment methods (processed securely via third-party payment gateways).
  • Account Details: When you create an account, we collect your username, password, and purchase history.
  • Browsing Information: IP address, device type, browser type, location data, pages visited, and cookies (see Section 5).

3. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Communicate with you about your purchases, deliveries, or returns
  • Send promotional emails and newsletters (only if you opt-in)
  • Improve our website, services, and customer experience
  • Detect and prevent fraud or misuse of our services

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Trusted service providers: such as delivery partners, payment gateways, and IT support
  • Legal or regulatory authorities: If required by law or to protect our rights .All third-party service providers are contractually obligated to keep your information secure and confidential.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential website functions
  • Remember your preferences and improve your user experience
  • Analyze website traffic and usage patterns

You can control or disable cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data:

  • SSL encryption on our website
  • Secure servers and firewalls
  • Restricted access to customer information within our team

Despite our efforts, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access or update your personal data
  • Request deletion of your information
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at khwabgahjaipur@gmail.com.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Khwabgah
Jaipur, Rajasthan, India